Guests Feedback

Guest: Andrea and Jim, Winnipeg, Canada
How would you rate the Jamaican Treasures service? Excellent
Villa Name: Arawak By The Sea
Date visited: March 20th - 27th
Would you recommend the villa to others? Yes
Did the staff greet you upon arrival? Yes
What was your most memorable part of your trip?
Having fun at the beach and not wearing winter parkas! The staff was so wonderful with our children. They were helpful, polite and super friendly. What dedicated people. The villa was sparkling clean and the meals Carol cooked were delicious.
What did you dislike about you vacation?
We went on a tour which was wonderful. We would have appreciated a more authentic meal. It was pricey for Jamaica 100.00 us. Also Canadians do not need to change their funds to U.S. Silver sands and the stores accept Canadian funds. This was an unnecessary cost to us. There are scotiabank machines all over too. This is useful for Canadian renters.
Were the staff friendly? Yes
Were the staff courteous and helpful? Yes
Were you satisfied with the staffs performance? Yes
Did you find any member of staff especially helpful? Yes
If so, please let us know his/her name or duty so we can show our appreciation.
Carol and Marcia were both delightful. They take their cues from the guests and answer questions. They share their love for Jamaica
Kitchen clean/functional? Excellent
Bathroom clean/functional? Excellent
Electronics functional? Excellent
Internet functional? Excellent
HOUSEKEEPING/ LAUNDRESS
Were you satisfied with housekeeping duties? Excellent
Were your bed linens clean? Excellent
Was the overall environment clean? Excellent
Laundry performance? Excellent
Comment
We would love to visit again and have Marcia take care of us!
HOUSEMAN / GARDENER / POOLMAN
Was the yard well maintained? Excellent
Was the pool well maintained? N/A
Were you satisfied with the overall maintenance of the villa?
Excellent
Comment
What a gorgeous house. They could use two water tanks.
DRIVER
Was the driver on time? Excellent
Was the driver courteous? Excellent
How was the drive from the airport? Excellent
What was the name of your driver? my family would remember...worked for Billy....
Comment
Billy sent a driver to get us upon our return.
COOK/CHEF
Did the chef offer suggestions for meals? Excellent
Was the chef able to prepare the dishes of your choice? Excellent
How was the taste of the food? Excellent
What was your favourite dish? lobster or shrimp or johnny cakes or curry chicken
Were grocery receipts handled to your satisfaction?
Yes. We were on a budget and Carol helped us with that. Groceries are more expensive.
Comment
My family loved her fried chicken, pumpkin soup, curried chicken, shrimp, rice and beans, large breakfasts.
How would you rate the Jamaican Treasures service? Excellent
Villa Name: Arawak By The Sea
Date visited: March 20th - 27th
Would you recommend the villa to others? Yes
Did the staff greet you upon arrival? Yes
What was your most memorable part of your trip?
Having fun at the beach and not wearing winter parkas! The staff was so wonderful with our children. They were helpful, polite and super friendly. What dedicated people. The villa was sparkling clean and the meals Carol cooked were delicious.
What did you dislike about you vacation?
We went on a tour which was wonderful. We would have appreciated a more authentic meal. It was pricey for Jamaica 100.00 us. Also Canadians do not need to change their funds to U.S. Silver sands and the stores accept Canadian funds. This was an unnecessary cost to us. There are scotiabank machines all over too. This is useful for Canadian renters.
Were the staff friendly? Yes
Were the staff courteous and helpful? Yes
Were you satisfied with the staffs performance? Yes
Did you find any member of staff especially helpful? Yes
If so, please let us know his/her name or duty so we can show our appreciation.
Carol and Marcia were both delightful. They take their cues from the guests and answer questions. They share their love for Jamaica
Kitchen clean/functional? Excellent
Bathroom clean/functional? Excellent
Electronics functional? Excellent
Internet functional? Excellent
HOUSEKEEPING/ LAUNDRESS
Were you satisfied with housekeeping duties? Excellent
Were your bed linens clean? Excellent
Was the overall environment clean? Excellent
Laundry performance? Excellent
Comment
We would love to visit again and have Marcia take care of us!
HOUSEMAN / GARDENER / POOLMAN
Was the yard well maintained? Excellent
Was the pool well maintained? N/A
Were you satisfied with the overall maintenance of the villa?
Excellent
Comment
What a gorgeous house. They could use two water tanks.
DRIVER
Was the driver on time? Excellent
Was the driver courteous? Excellent
How was the drive from the airport? Excellent
What was the name of your driver? my family would remember...worked for Billy....
Comment
Billy sent a driver to get us upon our return.
COOK/CHEF
Did the chef offer suggestions for meals? Excellent
Was the chef able to prepare the dishes of your choice? Excellent
How was the taste of the food? Excellent
What was your favourite dish? lobster or shrimp or johnny cakes or curry chicken
Were grocery receipts handled to your satisfaction?
Yes. We were on a budget and Carol helped us with that. Groceries are more expensive.
Comment
My family loved her fried chicken, pumpkin soup, curried chicken, shrimp, rice and beans, large breakfasts.